At GanaPorClick, we are committed to providing reliable and efficient customer support. Please read the following guidelines to understand how our support system works.
Users can reach our support team through the following channels:
Email: ganaporclick@gmail.com
Live Chat: Available on our website during business hours.
Help Center: A knowledge base with FAQs and troubleshooting guides.
Live Chat & Email Support: Available Monday to Friday, from 9:00 AM to 6:00 PM (GMT-4).
Weekend & Holiday Support: Limited to critical issues only.
Response Time: Most inquiries are answered within 24 hours, but response times may vary depending on the issue's complexity.
We offer assistance with the following:
Account-related issues (login problems, profile updates, verification).
Payment inquiries (deposits, withdrawals, transaction status).
Technical issues (site errors, bugs, system performance).
General questions about platform usage and policies.
We do not provide financial advice or recommendations regarding investments.
We do not process withdrawals or refunds through support channels—these must be requested via the platform.
We will never ask for your password or sensitive information. Always beware of scams.
If an issue requires further investigation, it may be escalated to a specialized team, which could extend resolution time.
Provide accurate and complete information when submitting a support request.
Be respectful towards support agents—abusive behavior will not be tolerated.
Follow troubleshooting steps before submitting a ticket for technical issues.
For any support-related inquiries, please contact us:
🔹 Support Email: ganaporclick@gmail.com
🔹 Website: https://www.ganaporclick.com/